How Trump has wiped out the teams that protect student borrowers

Key Points

  • The Trump administration has significantly reduced oversight of federal student loan servicers, raising concerns about borrower protection.
  • The Consumer Financial Protection Bureau (CFPB) has deprioritized student loan issues and plans to cut its workforce by about 90%.
  • Mass layoffs at the Department of Education have eliminated teams responsible for monitoring loan servicers' compliance and error correction.
  • Advocates warn that these cuts could lead to increased errors and reduced accountability for servicers, potentially harming borrowers.

Summary

The Trump administration's efforts to reduce federal oversight of student loan servicers have sparked concerns about the protection of borrowers. The Consumer Financial Protection Bureau (CFPB) has instructed its staff to deprioritize student loan issues and is planning to drastically reduce its workforce, which has been crucial in ensuring servicers comply with consumer laws. Similarly, the Department of Education has undergone mass layoffs, particularly affecting the Federal Student Aid office, which previously monitored servicers for errors and compliance. This reduction in oversight has alarmed borrower advocates, who fear that without proper supervision, servicers might neglect customer service, mishandle loans, and face less accountability. Critics argue that these cuts could exacerbate existing issues within the student loan system, potentially leading to more defaults and financial distress for borrowers. Despite these concerns, neither the Department of Education nor the CFPB has responded to requests for comment on these changes.

yahoo
April 18, 2025
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