Microsoft launches consumption-based 365 Copilot Chat option for corporate users

Key Points

  • Microsoft introduces a new tier of its Copilot assistant for corporate users with a consumption-based pricing model.
  • Copilot Chat offers a lower barrier to entry compared to Microsoft 365 Copilot, which costs $30 per person per month.
  • Copilot Chat can fetch information from the web, summarize text, and create agents to perform tasks in the background.
  • Pricing for Copilot Chat is based on the number of "messages" used, with each message costing a penny.

Summary

Microsoft has launched a new tier of its Copilot assistant, named Copilot Chat, aimed at corporate users with a consumption-based pricing model. This move comes as an alternative to the existing Microsoft 365 Copilot, which has been available since November 2023 at a cost of $30 per person per month. The introduction of Copilot Chat reflects Microsoft's strategy to integrate generative AI more deeply into workplace tools, despite some analysts describing the uptake of Microsoft 365 Copilot as "slow/underwhelming." Copilot Chat, accessible via the Microsoft 365 app for Windows, Android, iOS, and the web, offers functionalities like web information retrieval, text summarization, and background task automation. Unlike its predecessor, it does not integrate directly into Office applications like Word and Excel. The pricing for Copilot Chat is based on usage, with each "message" costing a penny, making it a more flexible option for businesses wary of committing to the higher fixed costs of Microsoft 365 Copilot. This approach allows companies to scale their AI usage according to actual business value, as noted by Microsoft's chief marketing officer for AI at work, Jared Spataro.

cnbc
January 15, 2025
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