From Gmail to Word, your privacy settings and AI are entering into a new relationship

Key Points

  • AI integration into software raises privacy concerns due to outdated privacy policies.
  • Many platforms have been using AI for years, potentially collecting and using personal data without explicit consent.
  • Microsoft's connected experiences feature, while not new, has come under scrutiny for its privacy implications.
  • Default privacy settings often enable data sharing, which can compromise user privacy.
  • Experts suggest companies should adopt an opt-in model for data sharing to prioritize user privacy.

Summary

The article discusses the growing concern over the integration of AI into everyday software and services, highlighting the potential privacy issues this presents. Lynette Owens from Trend Micro points out that many programs, including email, social media, and productivity tools, operate under privacy policies that do not clearly address whether personal data can be used to train AI models. This lack of clarity leaves users vulnerable to unauthorized use of their information. Examples include Gmail's use of AI for spam filtering and Netflix's AI-driven content recommendations. Microsoft's connected experiences feature, which has been around since 2019, has recently come under scrutiny for its privacy implications, despite Microsoft's assurances that customer data isn't used to train foundational AI models. Experts argue that default settings that enable data sharing prioritize business interests over user privacy, suggesting an opt-in model would be more ethical. The article also touches on the broader implications of AI in daily life, including how younger generations are more accepting of these technologies, and the need for clearer communication about data usage from companies.

cnbc
January 15, 2025
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