Fintech unicorn Zepz to lay off 20% of its global workforce, sources say

Key Points

  • Zepz, a British digital remittances company, is laying off around 200 IT workers, impacting about 20% of its workforce.
  • The layoffs are part of a strategic initiative to optimize operations following the completion of replatforming efforts, with closures in Poland and Kenya.
  • The company aims to sustain long-term strategic goals and growth, focusing on automation and AI to reduce operational needs.

Summary

Zepz, a prominent British fintech company known for its digital remittance services, is undergoing significant layoffs affecting approximately 200 IT staff members, which constitutes about 20% of its global workforce. The layoffs are part of a broader strategic move to streamline operations after successfully replatforming its technology infrastructure, which now leverages advanced automation and AI. This restructuring includes the closure of business units in Poland and Kenya. CEO Mark Lenhard described the decision as difficult but necessary for the company's mission to serve immigrants globally more effectively. Despite these cuts, Zepz assures that customer services will remain unaffected. This isn't the first instance of downsizing for Zepz, which previously reduced its workforce by 26% in 2023. The company, valued at $5 billion in 2021, continues to face competition from other digital payment platforms like PayPal, Wise, Revolut, and Remitly, while its potential IPO remains on the horizon with an unclear timeline.

cnbc
February 12, 2025
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